All the documents that govern your use of the MeetLoyd platform.
The agreement between you and MeetLoyd governing your access to and use of the platform, including subscriptions, responsibilities, and limitations.
How we collect, use, store, and protect your personal data. Covers cookies, third-party processors, data retention, and your rights under GDPR and other regulations.
The standing terms every Statement of Work is issued under. Covers scope and the capability envelope, certification and acceptance of deliverables, change control, fees and invoicing, IP, liability, and exit.
Which refund window applies to which purchase — platform subscriptions, one-off projects, marketplace items and prepaid capacity — and how to request one. Authoritative: it prevails over any refund statement elsewhere.
Our commitments as a data processor under GDPR Article 28. Covers sub-processors, security measures, breach notification, and cross-border transfers.
The third parties that process customer personal data on our behalf: purpose, data processed, hosting region and transfer mechanism. Production runs in Google Cloud europe-west1 (Belgium).
Uptime commitments, service credits, support response times, maintenance windows, and data durability targets per subscription tier.
Rules for using the platform responsibly. Covers prohibited activities, AI-specific constraints, content policies, and enforcement procedures.
Terms for publishers listing agents, skills, or team templates on the MeetLoyd Store. Covers revenue sharing, quality standards, and intellectual property.
Informations légales conformément au droit français. Identification de l'éditeur, hébergeur, et conditions de publication.